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Embedded Travel: Redefining travel transactions
Welcome back to our unfolding exploration of the transformative shifts in the travel sector, which we have coined “The Great Inversion.” If you’re joining us for the first time, you might want to...
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The end of loyalty? Rethinking customer relationships
In our ongoing voyage through the dynamic realms of the travel sector, we warmly welcome you back to another chapter of “The Great Inversion.” This is not merely a standard narrative featured on TNMT...
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Airline startup investments: the true innovation barometer?
We’ve just updated one of our most popular TNMT analyses – the Airline Startup Investment Leaderboard. Since the very inception of TNMT in 2017, we’ve meticulously tracked every airline’s investment...
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Diversified Asset Competition: New horizons for travel
Welcome to the grand finale of “The Great Inversion” research series. Today, we unveil the fifth and final trend, a game-changer set to redefine how we move around the world. Before we dive in, let’s...
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A new deep dive into passenger frustration with airlines
At the peak of the COVID-19 pandemic in the summer of 2020, we embarked on what would become one of our most comprehensive TNMT research projects to date. Our analysis processed over 15,000 airline...
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The travel industry is undergoing a fake review storm
In 2023, generative AI dramatically reshaped our approach to both personal and professional tasks. Its transformative power is undeniable, as evidenced by ChatGPT becoming the fastest consumer app...
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2024: The changing travel startup landscape in Asia
Asia has always been a fertile ground for innovation, particularly in Travel and Mobility Tech. This trend was clearly reflected in VC funding trends in the past. You might remember our previous TNMT...
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Navigating the 2024 Advanced Air Mobility (AAM) landscape
Disclaimer: This article has been a living document since early February and was last updated on May 2, 2024, which means that previous versions of this article may differ from this final version...
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Aviation’s metaverse future in four scenarios
The metaverse hype has experienced a rollercoaster of attention over the past five years. While the term “metaverse” might have seen a recent decline in popularity, the core technologies fueling...
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The metaverse in aviation: The “Golden Islands” scenario
In our recent exploration of the metaverse’s potential impact on the aviation industry, we embarked on an unconventional analysis, employing a “scenario-based approach” to envision the future...
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Lessons from WeChat’s mini programs for Western airlines
WeChat stands as one of the most remarkable mobile app success stories the world has ever witnessed. Owned by Chinese tech giant Tencent, the app has evolved from a simple messaging service, similar...
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Why the airline industry must prioritize customer satisfaction
Today’s air travel landscape often tests travelers’ patience, particularly when they are faced with flight disruptions such as delays, cancellations, missed connections, and lost baggage. Our...
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The metaverse in aviation: The “B2B2C Aviationverse” future
In our ongoing exploration of the metaverse’s potential impact on the aviation industry, we embarked on an intriguing analysis, employing a “scenario-based approach” to envision the future integration...
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The potential of GenAI-powered chatbots for airlines
Since the pandemic, the airline industry has seen a significant rise in customer dissatisfaction, reaching unprecedented levels around the world. We clearly showcased this phenomenon in our air...
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The (untapped) potential of robotization in aviation
If 2022 was the year of the metaverse and 2023 the era of Generative AI and ChatGPT, then 2024 is undeniably the year of robotics. This shift signifies a broader trend in the tech industry, moving...
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The metaverse in aviation: The “Mainstream Multiverse”
We are progressing in our exploration of the metaverse’s potential impact on the aviation industry, focusing on how metaverse technologies could be applied within the aviation and wider travel...
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The final scenario of the metaverse’s impact on aviation
This article marks the long-awaited conclusion of our five-part series exploring the metaverse’s transformative potential in the aviation industry. Throughout this series—starting with the...
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Unpacking Asia’s corporate investment trends in travel
In June of this year, we published our annual Travel and Mobility Sector Attractiveness Report, offering a comprehensive look into the investment priorities of major global players across aviation,...
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The new era of Travel and Mobility Tech unicorns in 2024
If you’ve been a long-time reader of TNMT, you might recall the days when we extensively covered the unicorns in our sector—those startups boasting valuations of over $1 billion USD. However, since...
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Why airlines must rethink IT spendings to survive and thrive
The airline industry is facing a silent crisis. While much attention has been given to soaring post-pandemic travel demand and record-breaking passenger volumes, a critical issue has gone largely...
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